The team at TW13 Dental have been very active during the lockdown period, and most of our clinicians have been working during this period to provide triaging over the phone to ensure our patient care. Our clinicians have also been busy authoring national guidelines related to
We are pleased to have received directions from the authorities regarding the re-opening of dental practices. TW13 Dental will plan on opening on the 8th of June following the guidelines set out below. Our planning and preparation mean we are now ready to welcome patients back with enhanced safety measures in place.
Priority will be given to the emergency cases who have been waiting to be seen with dental problems during our practice closure. If you have already informed us of your dental emergency you will be on our priority list, or if you have not yet done so please get in touch. We are hoping to deal with all of our emergencies as soon as we possibly can.
There will only be one patient at a time in the waiting room, and we kindly ask that you arrive at the time of your appointment.
Sanitizers have been installed at the practice entrance and we ask that all patients to use this upon arrival.
All patients will be requested to update their medical history form. This is an obligatory requirement, and we would kindly request your full cooperation
In order to minimise unnecessary contact with our reception team and credit card terminals, we would request payment via BACS or, credit or debit card by calling us over the phone.
We would also highly recommend that you visit the practice alone unless accompanying a child or, a dependent patient.
The reception staff will measure your temperature using an infra-red contactless thermometer. If your temperature is above 37.8oC, you will be sadly asked to return home immediately and self-isolate as per the Public Health England guidance. If your temperature is below then the dentist will guide you through to the surgery.
Unfortunately, the toilet facilities are currently unavailable.
Please be assured your safety is our priority
We hope you understand the systems we have had to implement but we look forward to seeing you all again soon.